Accessibility statement.
Monarch Health is committed to making our website and our practice usable for as many people as possible, including older adults, people using assistive technology, and people navigating cognitive change.
Our commitments
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That includes:
- Readable typography.Body text at a minimum of 16 px with comfortable line height; headings sized so the structure is clear even when scanning quickly.
- Strong colour contrast. Normal text meets at least a 4.5:1 contrast ratio against its background. Large headings and brand accents meet at least 3:1.
- Keyboard navigation. Every interactive element: links, buttons, form controls, dropdowns, accordions, is reachable and operable using only the keyboard, with a visible focus indicator on each.
- Semantic structure.Pages use proper heading hierarchy, landmark elements, and ARIA only where native HTML doesn't communicate intent.
- Alt text on imagery. Photography and icons that carry meaning have descriptive alternative text; decorative imagery is hidden from assistive technology.
- Generous tap targets. Interactive elements meet the 44 × 44 pixel minimum target size recommended for mobile and accessible use.
- Respect for motion preferences. Animations and transitions are subtle and respect the
prefers-reduced-motionsystem preference.
Ongoing work
Accessibility is a process, not a checkbox. We test the site with screen readers and automated audits before each significant release, and we're always interested in hearing where it falls short for you.
Known limitations
Embedded third-party content (such as the Google Maps embed on our Contact page) is provided by external services and may not meet the same accessibility standards as the rest of the site. Where possible we provide an accessible text equivalent beside the embed.
Reporting an issue or requesting an accommodation
If you experience any difficulty using our website, or if you need information or services from Monarch Health in an alternative format, please contact us. We'll do our best to make it work.
- Email: info@getmonarchhealth.com
- Phone: 250-896-1329
- Mail: 1823 Fort St, Victoria, BC V8R 1J6
In person care
Most of our work happens in clients' homes, which removes many of the access barriers a clinic environment creates. For anything we do in our Victoria space, please let us know in advance about access needs, including entry, hearing, vision, cognition, and language, and we'll arrange accordingly.
This page
We update this statement as the website and our practice change. The current version describes our commitments as of the date listed below.
Last updated: 2026-05-15.