Frequently asked

Answers to the questions families ask most.

Browse by topic, or search across every question. Still don't see your question? Call 250-896-1329 or email info@getmonarchhealth.com.

Getting Started

Getting Started.

Services

Services.

Pricing & Coverage

Pricing & Coverage.

Areas Served

Areas Served.

Care Team

Care Team.

Privacy & Safety

Privacy & Safety.

Still have questions?

A 30 minute call usually clears it up.

The first conversation is free. We'll answer your questions honestly, including whether Monarch is the right fit for your household.

Book a consultation Call 250-896-1329

Answers to the questions families ask most.

Getting Started.

How do I book an initial consultation?

What happens on the first call?

Do you travel to me?

What if Monarch isn't the right fit for us?

How quickly can you start?

Services.

What's the difference between Monarch Executive Health, Monarch Ageing in Place, and Monarch Home Care?

Can I combine more than one service?

Do you offer virtual care?

What about emergencies?

Do you provide end of life care?

Pricing & Coverage.

Is Monarch Health covered by MSP?

Will my extended health plan cover any of this?

How much does it cost?

How do payments work?

Areas Served.

Which areas do you serve?

What if I'm outside Greater Victoria?

Do you treat patients outside BC?

Care Team.

Who actually delivers the care?

What credentials do your clinicians hold?

Will I see the same people every visit?

Will Monarch replace my family doctor?

Privacy & Safety.

How is my health information protected?

What home safety protocols are in place?

Who do I contact if I have a concern about my care?

A 30 minute call usually clears it up.